How The Thatched Tavern pub refurbishment is leading to 5-star reviews (and higher rankings) on Trip Advisor and Google

The Thatched Tavern is going from strength to strength, with the pub receiving rave reviews on Trip Advisor and Google. The pub has been recognised by other local businesses in a range of Top Ten lists, for the pub garden, dog-friendly pub, cosy pub amongst other accolades. This success can be attributed to the hard work and dedication of the team at The Thatched Tavern, who have worked tirelessly to make sure that every aspect of the pub is perfect for customers. Thanks to their efforts, The Thatched Tavern is now one of the most popular pubs in the area!

The pub refurbishment project has helped deliver 5-star reviews

Following the pub refurbishment, The Thatched Tavern has seen a surge in customers leaving positive reviews on Trip Advisor and Google. The pub is now ranked number 37 on Trip Advisor for pubs in the area, and is also recognised as being one of the most dog-friendly pubs around!

Google Reviews

Reviews for the Thatched Tavern mention the interior décor and refurbishment on Google 5-star reviews:

The new owners have really gone the extra mile to make it stunning inside, very welcoming and comfortable, and the food was delicious. 5/5

Hats off to the designer of the pub, too it looks incredible down to the very last detail! 5/5

Beautiful pub, with extensive outdoors and classy interior. 5/5

Lovely meal, nice decor, friendly staff who are pretty quick at serving the food and bar staff even quicker bringing drinks. Gardens were lovely to sit out in between rain showers and staff were quite happy to order cab at end of meal. 5/5

They have the most beautiful gardens and you can also eat outside. 5/5

Really friendly staff, masses of space, recently refurbished and dog friendly. 5/5

The Thatched Tavern is situated at the foot of Steep Hill and has a spacious outside garden, very atmospheric and tastefully planned, there are several terraced areas and sheltered seating areas, a definite place to visit if in the area. 5/5

Trip Advisor reviews

As new owners of this historic pub, it’s been a challenge to overcome the previous years of negative reviews and climb in the rankings. Having won our first TripAdvisor Traveller’s Choice award this year, we are proud to be in the Top 40 restaurants in Torquay, and climbing rapidly. We hope to continue the ascent with our excellent service, fabulous pub garden, and fresh locally sourced food and drinks.

We are incredibly proud of the number of mentions for the pub refurbishment, the interior hospitality design, and the transformation of the pub garden. The new design is directly contributing to the pub’s success.

Social media marketing from gutxi

The building and the business advertising showcased the new graphics and media that tied in with the menus and signage. With a focused social media plan the marketing message and new offer was shown to the target audience, brand awareness was increased and excitement was created for the opening of the new pub.

Our clients customers are the ultimate judges of our design scheme. Do they like it? Will they comeback? Will they share their enthusiasm with friends and through social media?

Thatched Tavern Food

The social media community is buzzing and engaged

gutxi created new social media pages and content to get help build an engaged audience of locals and tourists planning their next trip to South Devon.

Facebook presence

With 2,723 followers (and growing!) the Facebook page is where customers can make bookings and engage with staff (and each other) about our latest offerings, like our new garden pizza oven, exquisite cocktail menu, pub quiz league, or compare notes on our latest local gin.

Instagram presence

The Thatched Tavern Instagram page features beautiful images of the pub, food, drinks and staff. With a following of over 1,139 people we are building a community of customers who love The Thatched Tavern as much as we do.

Recognition from our peers

The Tavern is receiving accolades from our peers in South Devon. The recognise that the pub is a great place to visit and they’re happy to recommend it to their customers.

Beverley Holidays Top Country Pubs in Devon

Popular with both dog-walkers and families, The Thatched Tavern is a family run pub and restaurant with a beautiful garden. In our opinion it’s one of the best Devon country pubs you could choose to visit. It’s a great place for a Sunday lunch or a drink. Perfect after a walk along Maidencombe beach which is just a short distance away. View the article

10 Best Cosy Country Pubs in South Devon

This is another one of those pubs which is hidden well away, but which still manages to thrive. This pub is a great place for Sunday lunch, or for enjoying a drink in their lovely bar or cosy book-nook. It’s just yards away from Maidencombe beach so it’s always popular with dog-walkers and families. View the article

The Thatched Tavern

Thatched Tavern employee experience

Pets Pyjamas 10 Best Dog Friendly Pubs in Devon

Nestled in the heart of Maidencombe, this picture perfect pub is located in a gorgeous village in the Torbay countryside and just 300 metres from the beach. Expect a cosy bar, roaring log fires, and delicious locally sourced food. View the article

Finest Dog Friendly Pubs in Devon

Situated on the fringes of Torquay, the Thatched Tavern serves seasonal, local food, all made in-house. With roots dating back to the 17th century, it’s been welcoming hungry travellers for years and is the ideal place to dine with your dog. The landscaped gardens are particularly lovely in summer, with shade and water bowls for dogs. View the article

Creating perfect pub experiences through skilled design

We create effective pub refurbishment plans using an organized approach that considers the demands of customers while still reflecting the clients’ ideas. Our staff is committed to delivering outstanding project management services. A well-designed interior and dedication to a comfortable customer experience demonstrates your company’s unwavering commitment to your brand in order to connect with your customers and earn 5-star experiences.

Interested to learn more?

Get in touch today to learn how we can help refurbish your pub and restaurant, and help you attract 5-star reviews to your establishment.